Frequently Asked Questions

What You Ought to Know!

Answers to questions that most guests simply forget to ask.

Categories

Loyalty trips and My Learning Area

What is a loyalty trip?

A guided trip led by Kurt that's free for loyal customers. If you've spent £200 or more on NOMAD courses or 1-to-1 coaching this year or last year, your place is free.

How do I get my free place?

Log in before you book. The free place comes off automatically at checkout, shown as "Loyalty free place". It covers one place for you on each loyalty trip date.


Do I need any experience?

Some trips need a course completed first, such as Learn to Kayak in a Day. The trip page says what's needed before you join.

Can anyone else book?

Loyalty customers book first. Any spare places go on sale to everyone 4 weeks before the trip, at the normal price.

What is My Learning Area?

Your personal page when you log in. It shows your progress along the NOMAD development path, your next recommended step, your bookings, how much you've spent towards a free loyalty place, and your Personal Development Reviews.

What is a Personal Development Review?

After each course, Kurt writes you a review: what you did well, what to work on and the drills to practise. It appears in My Learning Area.